1. Webdeli will carry out work only where an agreement is provided online or by email with the following refund policy:

• Full refund: In cases where the project has not been started, or we are unable to meet the initially agreed requirements within the stated timescale, we will provide a full refund.
• Partial refund: If you feel the work produced does not meet your initial brief a partial refund may be given. This will be the amount paid less the base cost of the time spent on the work.
• No refunds: If the website has been approved and completed no refund is payable.